Terms of Service

1. Acceptance of these terms

By using the website at southlandwellnessclinic.com, you agree to these terms. If you do not agree with them, please do not use this website.

2. What this website is

This website describes Southland Wellness Clinic and the services we offer in Cleveland, Tennessee. It exists to give you general information about those services and to help you get in touch or book a visit. It is a marketing and information website, not a medical service and not a patient portal.

3. Medical disclaimer

Descriptions of treatments, medications, results, and timelines on this website are general and will not apply to everyone. Whether any treatment is appropriate for you — and what results you might reasonably expect — can only be determined by a provider after an individual evaluation, which for many of our services includes laboratory work.

Some preparations discussed on this website are prescribed off-label or are compounded, meaning they are not FDA-approved for that specific use or are not FDA-approved products. Your provider will discuss the status, risks, and alternatives of anything they recommend before you start it.

4. No provider-patient relationship

Reading this website, sending us a message, or booking an appointment does not by itself create a provider-patient relationship. That relationship begins when you are seen and accepted as a patient of the practice.

5. This website is not for emergencies

If you are having a medical emergency, call 911 or go to the nearest emergency room. Do not use this website, the scheduling tool, or email to report an urgent medical problem. We do not monitor those channels continuously and cannot respond to emergencies through them.

6. Scheduling

The booking area on our home page is operated by our electronic health record vendor. Appointment requests made through it are subject to confirmation by the clinic, and booking a time does not guarantee that a particular service is appropriate for you or that it will be provided. See our Privacy Policy for how information entered there is handled.

7. Intellectual property

The content of this website — text, images, logos, and design — belongs to Southland Wellness Clinic or is used with permission, and is protected by copyright and trademark law. You may view and print pages for your own personal, non-commercial use. You may not republish, sell, or use our content or branding commercially without our written permission.

8. Acceptable use

You agree not to use this website to break the law, to interfere with its operation or security, to attempt unauthorized access to any system, or to collect information about other visitors. You also agree not to scrape or copy the site's content for commercial reuse.

9. Third-party links and services

This website links to and embeds services we do not control, including our scheduling vendor. We provide these for convenience. We are not responsible for the content, accuracy, availability, or practices of any third-party site or service, and including a link is not an endorsement.

10. Accuracy and availability

We work to keep this website accurate and current, but we do not guarantee that it is free of errors or omissions, or that it will always be available. Clinical information changes, and the regulatory status of medications can change over time. This website is provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by law.

11. Limitation of liability

To the fullest extent permitted by Tennessee law, Southland Wellness Clinic and its owners, providers, and staff will not be liable for indirect, incidental, special, consequential, or punitive damages arising out of your use of this website or your reliance on its content.

Nothing in these terms limits any liability that cannot be limited by law, and nothing here affects your rights or our obligations in connection with actual medical care you receive from the practice. This section is about the website, not about your treatment.

12. Indemnification

You agree to indemnify and hold harmless Southland Wellness Clinic and its owners, providers, and staff from claims and expenses arising out of your misuse of this website or your violation of these terms.

13. Governing law

These terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-laws rules. Any dispute relating to this website will be brought in the state or federal courts located in Tennessee.

14. Severability

If any part of these terms is found unenforceable, the rest remains in effect.

15. Changes to these terms

We may update these terms from time to time. Continued use of the website after we post a change means you accept the updated terms. The date below shows when they were last revised.

16. Contact

Southland Wellness Clinic
2336 Keith Street NW, Cleveland, TN 37311
Phone: (423) 641-0247

Last updated: August 3, 2026